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Mastering Workplace Rejection Skills Is Important.

2015/5/3 22:43:00 23

WorkplaceRefusalLanguage Skills

There is also a set of rules for rejection: first, thanks for the invitation, and then use the buffer phrase "embarrassed" and "regret" to continue to prepare the other person for being rejected. Next, give reasons and add a clear refusal: "because there is already a date for that date, there is no way to attend."

If

Decline

It is a relatively unimportant invitation (such as a dinner party), so long as it is not convenient to say today, but if you want to refuse extra work, you must say the specific reasons why you can not work overtime tonight.

Finally, don't forget to add apologies and hopes.

Maintain relationship

At the end: "I'm really sorry, but if I have another chance next time, I will be very glad to take part in it."

  

Telephone communication

You can't see the speaker's expression and movement. Sometimes, even if you are polite, the other person will still feel your attitude is tough. So when you talk on the phone, you should add buffer sentences, and try to be considerate of your partner's feelings.

E-mail is not even the sound of cadence, easy to give people a sense of business and public, so to increase the perceptual vocabulary.

Speaking posture, expression and tone also give people different feelings.

When we refuse, we should try to face each other as much as possible.

Frown can also give a negative impression. Try to consciously relieve your eyebrows.

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Don't be too casual.

When the host opens the door to greet guests, be sure to say hello to the other side.

If the host is more than one person, the greeting and salute of the other party must conform to the Convention and etiquette in the order.

There are two standard practices: first, respecting and inferior.

Secondly, it is near and far.

After that, under the guidance of the host, enter the designated room, do not enter unauthorized, and when you are seated, you must sit at the same time as the host.

If there are other guests present when you arrive, you should first ask the owner if his arrival will affect the other party.

For the sake of etiquette, carry some spare items with you before you visit foreign friends.

Mainly paper towel, shoe polish, socks and refreshing liquid, referred to as "foreign visit four must".

The "four removes" after entering the room means hats, sunglasses, gloves and coats.

When visiting foreign friends, we should pay attention to self respect and self love, and always treat others with courtesy.

When you talk with your host or family members, you should choose the topic carefully.

Never say anything without saying anything.

When talking with the opposite sex, pay attention to propriety.

We should show respect for other guests in our host's home and treat them kindly.

Don't neglect each other intentionally or unintentionally.

If we encounter more guests, we should treat each other with courtesy and treat each other equally.

Do not show a great deal of favouritism and throw the host aside.

At home, don't take off your shoes, take off your shoes or take off your socks.

Do not rush around in the master's home without permission from your master.

When visiting others, be sure to pay attention to the length of stay in each other's office or private residence.

Generally speaking, we should have a good sense of time.

Don't disturb your opponent's other schedules because you stay too long.

Under normal circumstances, courtesy visits, especially the first visit, should be controlled within a quarter to half an hour.

The longest visit is usually not more than two hours.

Some important visits often require the time and length of visits by both sides.

In this case, we must strictly abide by the agreement and never extend the visit time unilaterally.

When he proposes to leave, although the host expresses his retention, he still has to insist on leaving, but thanks to the other side and asks his master to stay.

During the visit, if the other important guests come to visit, or the host side shows the feeling of annoying customers, the machine should be decisive and deliberately retire.


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