Consumer Online Shopping Shoes Suspect That The Right To Counterfeit Goods Is &Nbsp.

2010/9/6 11:12:00 73

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Consumer Rights And Counterfeit Goods

September 6th, August 25th, Maple Town consumers Xiao Wang through a Taobao family

Shop

I bought a pair of 40 yards.

NIKE

Sports shoes cost a total of 300 yuan.

However, when Xiao Wang received the goods, he found that the size was wrong when he tried it on. It was very tight.

After a closer look, the workmanship around the upper is rather rough.

Xiao Wang's heart drums, is it a fake?

Through online query comparison, Xiao Wang has strengthened his judgement.

So he contacted the online shop in Dongguan, Guangdong province several times, asking for a return.

However, the shop has never been able to get in touch.

In a rage, Xiao Wang complained to the business department and the Consumer Protection Committee of maple bridge.

After receiving complaints, Feng Bridge

Industrial and Commercial Office

12315 the staff and the staff of the Feng Qiao Branch of the consumer protection branch obtained the archives of the shop through Taobao, and finally found the way of contact.

After watching video screenshots, the store admitted that the shoes were bought in his shop, but refused to admit that they had any quality problems. They did not admit that they were suspected of counterfeiting NIKE sports shoes. They only admitted that they had problems in size and agreed to exchange a pair of new NIKE sneakers.

But Xiao Wang decided that he was a fake, and of course he was not satisfied with such a way of dealing with it.

Finally, through the 12315 of the Maple Bridge Industrial and commercial institute and the staff of the consumer protection branch, the shop agreed to refund Xiao Wang's 300 yuan shoes.